What is the Process?
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1 | The Brief & Strategy
I will work with you to understand what you want to achieve. I will think about your brand, business objectives and customers. At this stage, I will also provide an estimate of timing and costs. I will also provide a small working contract upon agreement of brief for you to understand before I produce any work. This helps us both - for you to ensure I will be doing what you asked for, and for me to know that you are happy with what I will provide. |
2 | Concepts & Final Outcome
During this stage, I may present several ideas. It depends on the type of work you have requested. Then it's final approval before I move on to the finished product. This will require a sign off and final payment, depending on circumstances.. Payment for any print jobs will be requested prior to print. Any final graphics will be sent via email or dropbox, payment will be required prior to sending to print, a full invoice will be provided. |
3 | Delivery
Your product will be delivered as planned. Projects can also be sent direct to a printer if required and be delivered to your home or office. You will be given a detailed invoice of work produced, final product details and time spent on your case. Payment is required before delivery. Depending on circumstances, payment for jobs is requested prior to delivery or within 30 days. |
How long does it take?
Most projects I can estimate a timescale but each piece of work is different due to size, complexity of design/plan, information (or lack of) provided and whether you have a marketing/brand guide or it is something I can create from scratch for you. Time also depends on your own deadline and if you need something by a certain date. If you do, please tell me at the start of the project so I can make enough time to squeeze it in if it's urgent.
How much does it cost?
I will provide you with an estimated cost and timescale during stage 1, however this could change and we will keep you up to date and advise of any extra time needed during stage 3. Remember that each project will be different, have individual needs and will depend on the final product. I charge per hour of work, though but will make exceptions if only part of an hour is used.
Can you organise printing for me?
Printing (if required) will be calculated on request, depending on what needs printing and how quickly you need it. I have a carefully selected group of printers I use and will know which company gives the best finish and most competitive price for each job. I can arrange for the products to be delivered direct to you or your business - final payment will be requested prior to sending your job to print.
What about the Finished Product?
For on-going contracts such as event planning, social media and marketing plans, the output will be clearly explained at the start of our work together. You will understand what you will receive and when, whether it's a weekly or monthly report, written plans or creative.
For Creative work: Do you need a Printed or an Electronic file? Most clients know what sort of file type they need for the end product, however if you don't know I will be able to help you. Ensuring I know what you are going to use it for, I can suggest the correct type of file for you. If you want three different types of file - that's ok! Most people will not know what to do with an EPS or an ID file, for example. I can hang on to these for future use or supply to you on a disc for you to keep safe. Files will be kept on my hard drive for a minimum of one year.
If your product is electronic only, for example; website, web graphics, mail-shot, social media, press releases etc... it is pretty self explanatory and each project will have individual requirements (such as a website will Go Live; a press release will be emailed; a mailshot will be emailed and a report will be available...)
For Creative work: Do you need a Printed or an Electronic file? Most clients know what sort of file type they need for the end product, however if you don't know I will be able to help you. Ensuring I know what you are going to use it for, I can suggest the correct type of file for you. If you want three different types of file - that's ok! Most people will not know what to do with an EPS or an ID file, for example. I can hang on to these for future use or supply to you on a disc for you to keep safe. Files will be kept on my hard drive for a minimum of one year.
If your product is electronic only, for example; website, web graphics, mail-shot, social media, press releases etc... it is pretty self explanatory and each project will have individual requirements (such as a website will Go Live; a press release will be emailed; a mailshot will be emailed and a report will be available...)
Terms Of Business
As most designers and self-employed people, there needs to be standard business terms in place. I've had to set this up due to non-paying clients, who I have had to chase, weeks and some months, for payment. Safe to say those are no longer clients of mine as I like to work with people I can trust and keep their side of a business agreement.
You can read my standard terms of business prior to me starting any kind of work for you. These terms are fully negotiable, in writing, if you have any special requirements.
You can read my standard terms of business prior to me starting any kind of work for you. These terms are fully negotiable, in writing, if you have any special requirements.